How Can We Help?

Whether you're planning your visit, have questions about your tickets, or need assistance before or after your trip, we're here to help.

Before contacting us, you may find the answer you're looking for in one of the resources below.

Need to cancel or reschedule your tickets?

Modify your booking here.



Popular Visitor Resources

• Plan Your Visit
• Know Before You Go
• Ferry Schedule
• Ticket Information
• Accessibility
• Frequently Asked Questions

Guest Services

For questions about reservations, tickets, departure locations, schedules, or your upcoming visit, our Guest Services team is happy to assist.

Chat with us by tapping the purple chat icon on the bottom right of the screen, or give us a call.

Specialized Contacts

Planning a school trip, tour group, or large outing? Our Group Sales team can help coordinate your visit.

Interested in chartering a vessel for a corporate event, private celebration, or special occasion?

Questions about accessible ferry boarding, wheelchairs, service animals, or accessibility services available throughout your visit?

Visit our Accessibility Guide or contact Guest Services for assistance before your visit.